Let’s talk about one of the most uncomfortable moments in any sales conversation: The objection. You’re in the middle of a great call. Things are flowing, the energy’s right, you feel that spark of momentum. And then—out of nowhere—you hear: “I’m not sure we have the budget.”“This isn’t the right time.”“Let me think about it.” […]

You know what’s worse than a flat-out “no” in sales? Wasted time. I’m talking about those discovery calls that feel like they’re going well—lots of nodding, polite smiles, maybe even a “great question!” or two. But then? Nothing. No follow-up. No decision. Just silence. You didn’t lose the deal because the prospect wasn’t interested.You lost it because […]

Many women go into discovery calls doubting themselves—overthinking how to appear confident, worrying about what to say, and freezing when conversations veer off-script. “Do I sound confident enough?”“What if I mess up the intro?”“What if I freeze when the conversation goes off-script?” We over-prepare. We rehearse. We psych ourselves up… and still walk away wondering […]

Yesterday in the Shatter Lounge, we grabbed our metaphorical floaties and waded into a topic most salespeople avoid like cold water: rejection. We explored the Ocean of Rejection—the idea that success in sales doesn’t come from dodging “no,” but from learning how to stay buoyant when the no’s inevitably come rolling in. I’ll be honest […]

Let’s talk about one of the biggest deal-killers in sales: assumptions. They sneak in quietly. But here’s the truth: When we assume, we silence our greatest sales superpower: curiosity. And for many of us—especially women—curiosity isn’t just a skill.It’s a deep, intuitive strength. One built on listening between the lines, reading the room, and catching the […]

Let’s talk about the final 5% of the sale.You’ve made the connection. You’ve built the trust.You’ve handled objections like a pro. But then…Nothing.The conversation just… stalls.It ends midair. Here’s the truth: You can’t just fly the plane.You’ve got to land it. One powerful mindset shift that’s helped me—and so many others—is this: Rehearse the after. Not […]

Let’s talk about something far too many women in sales hear: “You’re intimidating.” Not because you raised your voice.Not because you were out of line.But simply because you owned the room. At a recent event where I spoke on Cultivating Female Talent, a woman raised her hand and asked: “How do you respond when a man calls […]

Let’s talk about mindset — not the fluffy, motivational-poster kind. I’m talking about the kind that actually changes how you show up in sales, business, and life. There’s one mindset tool I keep returning to — especially on the tough days. I call it the Backpack Analogy, and it’s simple but powerful: Every thought you have? […]

Confession time: I’m a closeted introvert. For years, I hated networking. The small talk, the name tags, the pressure to “pitch” myself — it all felt like an awkward performance I never signed up for. But everything changed when I stopped treating networking like a business card swap… and started seeing it for what it […]

Let’s talk about something we don’t say enough in this world: Sales can be fun. Not “less dreadful.” Not “tolerable.” I’m talking actual fun—the kind that gives you a zing of energy instead of that low-key stomach knot that shows up when you’re “supposed” to sell. Here’s the deal: So many of the women I work […]